I've had wonderful customer support from them. You will never, ever, have GC or MF to talk you out of a more expensive piece of equipment because the cheaper one was better suited to your needs. It's all about finding good guys that work there, and sticking with them to make purchases through. I've had this happen multiple times at my local GC.

excellent service. Check when Sweetwater.com domain was created: A shopping website created less than 4 months ago is too new and potentially suspicious.

They specialize in phone sales and their sales staff is very highly trained and well educated. Everything about it is just really nice. Thanks for visiting.

after a pedal purchase, and he talked me out of the OCD pedal I bought, and into a cheaper Boss pedal, that worked better for my needs (amp, guitar, etc.). Customer service was awesome! I've purchased from them and had a very positive experience. If price is comparable (and if you find a lower price, call "your guy!

So if something breaks a day after the manufacturer's warranty expired, sweetwater has your back. Press J to jump to the feed. as soon as i ordered, i got a call on my phone. If you answer on a Saturday morning after their call wakes you up, and tell them to stop calling, they will tell you they are cutting off your 'free' catalog. i bought a squier j. mascis jazzmaster from sweetwater. They send regular emails and do occasional cold calls like any other vendor these days (if you shop in store at GC you'll start getting "personalized" emails from the staff near sales dates).

Most of these redditors already beat me to saying what they do. The website uses a valid HTTPS (SSL) connection.

I've only ever bought one guitar from these guys, but their "55 point inspection" seems to be BS because they literally sent me a brand new custom shop SG with a cracked inlay. Jjst make sure to unsubscribe from their mailing list cause they will send you a thick ass 300 page ad to your mailbox and you will feel guilty about killing trees. I did get into a discussion with Jeff (Geoff?)

Personal websites (such as blogs, portfolios, etc) do not need HTTPS connection. However, I checked at the mall and it cost 11k pesos(I live in the Philippines). They seemed to have set up my guitar perfectly before shipping. Sweetwater Card reports your account activity to the following credit reporting agencies: Equifax; Experian; Transunion; Making regular on-time payments to a creditor that reports to one or more credit bureaus will demonstrate your financial responsibility and can help improve your credit.

They did a supremely thorough job of packing it safely. If a domain name is too "young" we may have not enough details to judge it. If the rank is 0 it means the website has no traffic according to Alexa data.

Overall I loved them.

I like that having "a guy" I can call.

I’ve been looking at semi-hollow’s and the Koa Wildkat (on Sweetwater) is tempting me, New comments cannot be posted and votes cannot be cast.

Check the scorecard report on WOT I've purchased many things from their website and have not received a single phone call from my sales rep. My co-worker blew about 10 grand of his inheritance there and his sales rep calls him at least once a month.

They stopped until I bought something again. Sweetwater is the best ever. And yes, they will call you after each order. Welcome to r/guitar, a community devoted to the exchange of guitar related information and entertainment.

Another thing worth noting is they extend manufacturer warranties on everything they carry, IIRC. I actually got into an argument with them. It has some lower prices as opposed to Musician's Friend or Guitar Center for a pedal and amp combo (ProCo RAT and Orange Micro Terror to be precise) but I've never really heard much about them as opposed to the previously mentioned ones. Does it need to be setup? The guitar came in perfect condition on time. This is a forum where guitarists, from novice to experienced, can explore the world of guitar through a variety of media and discussion. I've had great experiences with them, and I've been primarily using them since 2007.

Awesome responsiveness. I've had the same sales rep for the whole time, and he calls me when I make a purchase, otherwise he only calls if he's got a really good deal that he thinks I might be interested in, which has amounted to 1-2 calls per year. Great company. Amps seem to generally be more consistent than guitars, so this last bit is probably irrelevant.

they do a 55 point inspection to make sure everything is ready on the guitar before shipment.

If the site has a bad WOT trust rating it means someone had a bad experience. Write useful comments including proofs and detailed information. If your website has a bad rating, ask WOT to review your site.

I knew I wanted an LP standard so I got it, but if your unsure maybe going to a store is better so you can shop around. Then I saw the sweetwater website which sells it for like 9k pesos only. Check Sweetwater.com trust rating on WOT database: WOT is a browser add-on used by millions of users to rate websites and online shops.

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