But is this an open-ended amount or do you have a fair usage policy? Vote with your feet if you can!! However, just because someone visits the yard and likes it, you are not committed to giving them, if you do not feel they or their horse would suit the yard. Make sure any suppliers you use respect this and provide you with a good service to retain your business. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. You could even consider providing liveries with an annual yard ‘handbook’ which can cover, aspects of day to day life and rules in the yard! and if important documents are missing such as signed contracts, invoices or copies of responses your case could fail. Make sure you can identify who is responsible.
If, during discussions, you feel that there may be issues with the client or their horse on the yard then tell them or ask for more details to help you assess if it’s really the yard for them.
Similarly, there is no point fibbing about aspects of your yard to make it sound better to potential clients because as soon as a new livery is in-situ they will soon learn all is not as promised! It’s so important that you set out rules and boundaries so clients can’t overstep or endanger themselves, the horses, or other clients. In effect, we will create a new listing for the Yard and archive the old listing. A knowledgeable but non-interfering livery yard manager makes life easier.
If you work full-time hours on the yard, at the end of the year you want to have earned a full-time wage- especially if it is your only income! You and your staff need to have a level of insurance for Care, Custody and Control to care for and handle the horses on your yard, and the same should be expected of anyone else carrying out their services.
In your contracts, you should have a section relating to action that will be taken in the event of unpaid bills. Ive only been on 1 livery yard years ago now when I had my 1st horse. If clients know the boundaries there should be an easy way to maintain sensible ‘working hours’ whilst balancing this with day to day life as well. A group created to help people avoid bad livery yards and for livery yard owners to list bad paying livery clients in the UK & Ireland Help to make it harder for non paying liveries to find new yards after leaving unpaid bills.
All of these are completely free to download on our Equine Guides page.
Failure to correctly register your business for tax, have adequate insurance cover, or not be paying business rates or fees can cost you a lot more if you come unstuck.
Do not be afraid to seek advice yourself as well, even the most experienced equestrians and yard owners will likely learn something new on a regular basis. BHS Approved Livery Yards are insured for public liability and comply with the latest health and safety legislation, plus are regularly undergo unannounced annual inspections for your peace of mind.
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